Job Summary

Responsible for managing assigned debtor ageing accounts to ensure all credit customers pay within agreed credit terms. This includes dispatching statements timeously, attending to billing queries promptly, actively driving debt collection, and performing related accounting duties as assigned.

Key Responsibilities

• Collections & Customer Relations: Liaise with customers, internal personnel, and the sales team to ensure timely debt collection; maintain accurate and up-to-date customer contacts.
• Query Resolution: Resolve customer queries within 24 to 48 hours of receipt.
• Financial Administration: Receipt, allocate, and reconcile payments to customer accounts; check and post receipts into the accounting system; process credit notes and scan airwaybills.
• Invoicing & Statements: Print, compile, verify, and dispatch customer invoices and statements timeously.
• Reporting: Submit a daily debtors report to the Credit Controller by 17:00 PM; prepare period collection reports and ad-hoc summaries as requested.
• Escalations & Risk Management: Escalate difficult collection issues to the Credit Controller; initiate stop-supply protocols on non-performing accounts (upon MD approval and Sales Executive agreement); hand over bad debts for legal action.
• General Support: Assist with month-end financial procedures and complete additional administrative tasks as delegated.

Requirements & Qualifications

• Accounting Diploma or Degree.
• Minimum of 2 years' hands-on Debtors experience.
• Strong negotiation, query-resolution, and reconciliation skills.

NB - Please send through CVs by 8th August 2026.